VibeCatch | Employee Performance (3)

May 27, 2019 2:17:43 PM

Podcast - The connection between Employee Productivity and Profitability

For this month’s podcast we talked with Leena Saario, HR Manager at Jysk Finland about measuring employee engagement and how she overcame the challenges that come with gathering and interpreting data.

Furthermore, she talks about the improvements she saw by utilising the QWL method and how this increased both productivity and profitability in selected stores.

"We are very numbers driven and measure productivity very precisely with different business metrics here at JYSK as well as different HR metrics like sick absence and such. We were never able to link these two before as we could see poor HR metrics and great productivity metrics and vice versa. With QWL we are able to really understand how well-being and the quality of work-life really affect productivity. This led to a significant productivity increase and a 25% profitability increase in our stores that used QWL." Leena Saario, HR Manager at Jysk Finland.

Listen to learn more.

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Employee Performance HR HR metrics HR Tech motivation QWL employee engagement Leadership productivity continuous listening analytics podcast innovation growth

May 13, 2019 12:12:00 PM

What’s the purpose of QWL Pulse Surveys?

Business is all about people

Management know that one of the most important assets is their employee workforce.
Successful businessman, entrepreneur and pioneer, Sir Richard Branson, says: “If you look after your staff, they’ll look after your customers. It’s that simple.”

When your teams are happy and satisfied, they are productive and play a big role in the company’s success. However, when they are unhappy and unmotivated, then retention rates drop, absenteeism climbs and the culture suffers, leading to an unproductive workplace.
In fact, a recent study showed that happy employees are up to 20% more productive than unhappy employees. A decade of research has also proven that employee happiness improves nearly every business and educational outcome: raising sales by 37%, productivity by 31%, and accuracy on tasks by 19%, as well as countless health and quality of life improvements. This shouldn’t really come as a surprise – when people are more fulfilled, they are more content across all aspects of their life, including their employment, and this boosts their enthusiasm towards related tasks.

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Apr 24, 2019 9:30:00 AM

Podcast - The Role of Leadership

"The biggest challenge for leaders is to keep themselves relevant and attune with the deeper changes that are going on in the workforce."

In this episode we talk to Jonathan Smith about the role of leadership in an organisation. We try to get some answers to the questions below and look deep into the role the leadership of an organisation in the digital age.

What are some of the early signs of a disengaged workforce?

How can leaders make sure the company values and culture are understood and lived by its employees?

Digital engagement and user adoption are crucial as technology increasingly pervades business. How ready are organisations and especially the leadership to be role models in ushering in this change?

Jonathan has over 30 years experience in retail serving among other positions as a Managing Director CEE at Marks and Spencer PLC and board member in several companies. For more information about Jonathan Smith please visit his LinkedIn profile.

Listen to learn more.

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Apr 4, 2019 1:38:00 PM

The financial costs and benefits of effective HR systems

Every department within a business, whether it’s Marketing, Sales, Customer Service, Finance or even HR, comes with a cost and a return that must be calculated, monitored, assessed and controlled.
This Return On Investment (ROI) measures how much value each function provides the business, including sale quantities, number of leads, customer satisfaction and staff retention, in comparison to the expenses it requires to perform. The concern is that, while most departments are easier to calculate and justify the benefits versus spend, HR is far more difficult. How do you assign a value to better skill matching and improved culture, or higher staff satisfaction and lower absenteeism? HR departments often utilise HR software systems to assist them achieve their goals, and this seems to add to the challenge through additional expense, while excellent results are overlooked.

Let’s discuss the costs of HR systems and why they’re a worthwhile expense.

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Mar 21, 2019 12:12:00 PM

Podcast - Organisational mindset

In this episode we talk to Dasa Suissa about mindset and how it affects employees and leaders in an organization. We also discuss conscious or unconscious beliefs that impact our behaviour and productivity.

Mindset and culture are interrelated.

Who is responsible for changing the mindset within an organization?

How do you start with to change the mindset in your organization?

Dasa is a Leadership Development Facilitator, Culture Transformation Facilitator, Employee Engagement Consultant, HR Capability Development Facilitator. She is also a Lecturer at the Charles university in Prague where she teaches several HR and adult development related subjects.

For more information about Dasa Suissa please visit her website: http://dagmarsuissa.com

Listen to the podcast to learn more.

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Employee Performance HR HR metrics HR Tech motivation QWL employee engagement Leadership productivity continuous listening analytics podcast innovation growth

Mar 6, 2019 12:22:21 PM

The 9 Key Skills of  Effective Management

Most businesses see the value of improving employee satisfaction to drive operations and growth in a united way. However, what is often overlooked is the crucial role that management play in this.

All organisations – both big and small - are very reliant on how well they function from within, and this has to be guided by effective management.

Effective management empowers a team to succeed, improve and take on challenges to achieve success.

In this article, we explain the 9 core skills that managers must possess.

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Feb 21, 2019 4:10:27 PM

Podcast - Employee Engagement

“The role of leaders and organizations is to create conditions so that the employees can really thrive and build on their initial level of engagement”. - Dasa Suissa

How can companies start to engage employees?

How do you treat your employees? Like an adult, a commodity or as human beings?

We had the pleasure to sit down and talk to Dasa Suissa. Dasa is a Leadership Development Facilitator, Culture Transformation Facilitator, Employee Engagement Consultant and an HR Capability Development Facilitator. She is also a Lecturer at the Charles university in Prague where she teaches several HR and adult development related subjects.

For more information about Dasa Suissa please visit her website: dagmarsuissa.com

In this episode we talk about some differences between employee engagement and employee satisfaction. We also talk about expressing emotions at work and the effect these can have on our work performance.

Listen to the podcast to find out more.

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Feb 5, 2019 1:11:00 PM

Why Improving Your Corporate Culture Starts with Employee Feedback

Did you know that employee satisfaction really is the lifeblood of your business’ health?

All organisations – both big and small - are very reliant on how well they function from within. The internal processes and the staff who make it work have such an impact on everything from customer service and branding, all the way down to the bottom line. It’s no surprise really, as a ship can’t sail without a crew. But how happy does that crew have to be?

Let’s discuss how corporate culture works and why we want to improve it with employee feedback.

Corporate culture has been a focus for business over the decades, however it has become much more in the spotlight only recently as research has begun to show how much it affects

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Jan 29, 2019 3:12:10 PM

Podcast - HR Trends with Leadership Labs

What are some of the current and emerging trends in HR?

How to manage the stress levels and avoid burning of employees out, while also keeping up high level of productivity?

Who bares the responsibility for employee's wellbeing: senior management, HR, employees themselves or a combination?

What are some practical things that both senior management and HR practitioners can do right now to close the communication gap?

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Employee Performance HR HR metrics HR Tech motivation QWL employee engagement Leadership productivity continuous listening analytics podcast innovation growth

Jan 8, 2019 2:22:00 PM

It’s time to prove HR’s impact on business success

Have you noticed that every other department is in full focus, today?

Marketing is setting up leads with fancy content, and the sales team are converting them into profitable long-term clients. Upper Management is running the show, Finance and legal are formulating strategies and the administration team are supporting the whole operation.

What about HR? Well... we’re just doing our thing – seen and never heard. I mean, we’re only responsible for a business’ greatest asset: the staff.

The real problem is, we only have ourselves to blame.
It’s time to re-establish the importance of Human Resources, and here’s how.

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