Create a Happy and Productive Workplace With These 5 Effective Communication Strategies For Leaders.
Whether you are a Business Manager or a HR Professional, when it comes to leadership communication there is no one-size-fits-all method.
That’s because different employees require unique approaches:
- while some employees need to be encouraged,
- others want clarity or explanation, and
- some just want to be heard.
As a result, leaders need to have adaptable communication strategies to ensure they address every employee's temperament correctly.
The question is, how can leaders effectively manage their communication approach so that they adapt effectively to a diverse range of personalities?
Well, here’s a list of proven communication strategies that leaders should adopt to ensure they develop their skills in the right direction.
Effective leadership communication is built on a foundation of active listening.
According to the Harvard Business Review, active listening is not merely about paying attention to words spoken by your team members but understanding and connecting with the emotions and attitudes behind them. Business leaders who actively listen to their employees create an environment of trust and empathy leading to better relationships with their teams.
The rationale is simple; when employees feel heard, they will be encouraged to engage, contribute, and collaborate both now and long into the future.
Clarity and transparency
The communication of clear and transparent information is key to Business Managers and HR Professionals alike.
Leaders must provide clear and transparent information to avoid confusion and constantly ensure that everyone in their team is on the same page. Otherwise, as Forbes explains, ambiguity can lead to a lack of productive direction, which then inevitably compounds into misunderstandings and decreased team morale. By being clear and transparent about the, what, how and why of your team's tasks, leaders build trust and credibility among members.
Open and honest feedback
Providing constructive feedback is a commonly accepted pillar of leadership communication, however, a growing recognition of The Feedback Fallacy suggests there’s a lot more to effective feedback than it purely being constructive.
According to Forbes, in the modern business environment, the best feedback is:
- well thought out,
- delivered in private
- factual and specific, and
- based upon an intent to create positive change.
This approach has been proven to help employees understand their strengths and areas for improvement without feeling demotivated or ostracised in front of their peers.
Empathy is a well-known but easily overlooked strategy when it comes to effective leadership communication.
Most people recognize that leaders who demonstrate empathy to their teams will foster a supportive work environment, however,
understanding the importance of empathy and practising empathy are two different things.
To communicate with more empathy, Business Managers and HR Professionals should:
- listen actively,
- acknowledge challenges,
- express that they care, and
- prioritise action to solve situations.
Effective use of technology
Business leaders and HR managers must therefore make use of technologies to assist their leadership communication skills. Whether it's through virtual meetings, collaboration tools, or instant messaging, technology enables leaders to communicate more often and more efficiently, especially in remote or hybrid teams.
However, the ease at which communication can occur may undermine the effectiveness of such communication if it is overused. As a result, leaders must apply the principles above and not over-communicate to their team or else risk being viewed as tedious and repetitive.Using technology, VibeCatch empowers you to be a better communicator and leader by listening to and understanding your staff
To implement company communication strategies effectively, leaders need insights into the thoughts and feelings of their employees.
VibeCatch's polls, surveys, and employee feedback tools provide business managers and HR professionals with an opportunity to understand their teams better.
Take the first step towards becoming an effective communicator by leveraging tools that facilitate improved communication and foster a culture of empathy and collaboration.
What is VibeCatch?
VibeCatch is an HR platform based on 15 years of proven research, offering you the opportunity to make a genuine difference and understand the impact that your working environment has on your staff.
Through VibeCatch’s QWL Polls, Pulse Polls and 360 Feedback Polls, you can uncover hidden staffing opportunities, correct issues and address areas of improvement for both employees and management within your organization. Speak to our team today to see a live demo.