The recent months have been a whirlwind of unpredictable and disruptive global events - from natural disasters and viral pandemics to economic downturns.
Organisations like yours are left with no choice but to deal with the impact of these circumstances through crisis management processes, which are focussed on reducing disturbances.
However, one important factor that is often overlooked during these times is employee feedback. Listening to their concerns and ideas can help you to support them better during these difficult times, while also gaining useful insights which allow your business to cope and survive.
Here are some benefits of employee feedback and why it plays a crucial role in your company’s crisis management process.