Active listening is an important aspect of effective communication in any organization.
It is more than just hearing what the other person is saying or listening for the sake of replying. In fact, active listening is what enables managers and HR professionals like you to:
- recognize other people’s ideas and insights
- show respect, and
- have meaningful conversations with employees.
By practicing active listening, you’re not only bridging the gap between you and your staff – you’re also ensuring that everyone is on the same page, working together to achieve the goals of the business.